Community Members
Rashida Tamboowala
Nigel Stoodley
Contributing Members
Passionate about helping enterprises transform customer success into long-term growth, I specialize in building trusted partnerships, aligning business outcomes with client value, and delivering measurable impact through data-driven strategies.
With 15+ years of experience across Sales Development, Customer Success, Marketing, Demand Generation, and Team Management, I have led global teams and supported diverse organizations across multiple geographies.
A self-motivated and success-driven professional, I excel in competitive environments, leveraging exceptional interpersonal and leadership skills to drive results.
Organized, creative, and committed to continuous learning, I bring proven expertise in sales and marketing to achieve business objectives.
Culture, Challenge, Growth, Opportunity, working with great talent and aligned to a mission that will make the world a better place. These are the things that I look for in a company.
I have had the joy to work with some amazing companies like Crystal. Business Objects, Tableau and Visier in a variety of roles in different stages in their evolution. Throughout my journey, I have learned that a quality product, simplicity, clearly defined focus, goals that are just slightly uncomfortable and a culture centered on belief and possibility are the most important aspects to success.
I really enjoy building high performing team especially sourcing and nurturing and developing talent. Having broad and great experience is important but I believe in the power of trying new things. I believe that younger people need to be able to be provided the opportunity to experiment and try things that to the expert may seem impossible. This is especially true if it helps the business grow faster or be more efficient.
I also believe in partnering. I always say that the more people that are able to derive value from your products and are aligned to your success, the faster your business will grow. At two companies I have kicked off partnering initiatives where there was none. These initiatives accelerated growth and ultimately provided impact to many lines of business.
Frequently Asked Questions
What is the purpose of this community? 
The purpose of this community is to bring together professionals, researchers, and leaders who are exploring how AI or specifically, Agentic AI can transform customer service. Members share knowledge, best practices, and real-world applications to help one another understand and adopt AI-driven solutions.
What are the community guidelines and code of conduct?
All submissions to this community - whether articles, videos, event proposals, or award nominations - are reviewed by moderators before being published. To help us maintain a professional and useful resource for members, please follow these guidelines:
- Keep content focused on AI agents and their applications in your industry.
- Ensure your submissions are accurate, fact-based, and well-sourced.
- Promotional content is welcome only if it provides clear educational or practical value.
- Respect confidentiality and avoid sharing proprietary or sensitive information without permission.
Our moderation team reserves the right to edit or decline submissions that do not meet these standards.
How do I participate in the community?
Participation is simple: members contribute by submitting content that adds value to the community. You can:
- Submit articles or whitepapers that highlight use cases of AI agents in your industry.
- Share videos, research, or presentations that showcase insights, case studies, or practical applications.
- Nominate yourself or your organization for industry awards.
- Propose events or webinars that would be useful to fellow members.
All submissions are reviewed by moderators to ensure they are relevant, accurate, and aligned with the community’s focus on AI-driven innovation. Approved content is then published and shared with the wider membership.
How can I join or host community events?
We host webinars, virtual meetups, and roundtables that explore AI applications across industries.
- To attend, register through the Events page or via invitations sent to members.
- To propose hosting an event, submit your topic and details to the moderators for review.
- Event recordings are made available to members after the session.
How do I send nomination for an industry award?
- The nominee’s name (individual or organization).
- A description of their project or contribution.
- The impact achieved using AI agents.
Self-nominations are welcome.
How are award winners selected?
Award winners are chosen through a two-step process:
- Expert Review - A panel of industry specialists evaluates all submissions against criteria such as innovation, measurable outcomes, scalability, and ethical AI practices.
- Community Recognition - Shortlisted entries are highlighted for members, giving the broader community a voice in the final outcome.
This ensures winners reflect both expert judgment and industry-wide relevance.
What should I do if I run into technical issues?
If you have trouble accessing content, submitting materials, or registering for an event, please try standard fixes such as clearing your browser cache or switching to a different browser. If the issue continues, contact us for assistance.
How can I contact support or moderators?
niv@ai4outcome.com
